Reena is a Lead Nurse in Diabetes at Melbourne Community Health Centre in Leicester. She says:-
"The EDEN training gave me the practical skills to work alongside the GP to support the patients. I'm now able to help patients to overcome their fears and feel confident around injecting themselves.
I’m able to understand the psychological impact on patients and adapt to work better with the priorities of the individual. I can focus on the positives which encourages patients towards better self-management and a healthier lifestyle.
LDC has been excellent! I have had an amazing mentor and it has been a real privilege to have had her to support me. I have learnt so many practical skills from her which I feel a text book or a lecture could never have taught me.
It has also made me even more passionate about developing myself in diabetes to improve patient care within primary care.
I believe if primary care get it right together with the patients, then in the long run this would save cost to secondary and acute care. However, it would most definitely improve the quality of care for patients not just locally but if training is universal across the country, this would make a national difference."
Anna is a Practice Nurse at Downing Drive Surgery, a large practice in Leicester which has seen a steady increase in the number of patients with diabetes in recent years. She says:-
"We have subsequently gained a fourth member of the Diabetes team who has the knowledge base to safely and effectively see patients for their annual review biometrics, who has attended evidence-based, practical study days and has increased the numbers of diabetic patients we see each week.
The Practice Nurse and GP now see patients for a review which is tailored to address the most clinically relevant conditions or needs, whilst also allowing time for the patient to discuss their concerns and queries. Our HCA clinics have extended to three per week, the Practice Nurse and diabetes management clinics have been reduced by 2 hours, allowing this time to be used for other chronic disease reviews. We also now have the time for allocated slots for insulin and GLP-1 starts with the Practice Nurse or GP.
I highly recommend the LDC courses to both Healthcare Assistants and Qualified Nurses. The training for HCAs is of a very high standardÖ.and reflects the level of knowledge required to competently and confidently carry out a holistic annual review.
Our Healthcare Assistant is now expanding her role to become our Chronic Disease HCA, a vital member of the Primary Care team in General Practice. We are looking ahead to future planning for the HCA Chronic Disease role and our ever-growing housebound patient list, and looking at developing the HCA role further to be part of the Practice home visiting team."